Ideas

luviepanda's avatar
luviepanda
Seasoned Newcomer
6 months ago
Status:
Fixed

Controls Displayed on Screen

Just updated the sims 4 on my pc/laptop and now it’s displaying the controls on the left side. I have not messed with any settings at all, I even double checked to make sure I didn’t accidentally change anything and everything is still the same settings I’ve had. I tried repairing the game, removing mods/turning off mods and it still shows up. I googled to see if I maybe I did turn on some accessibility setting and nothing shows up for me to enable/disable in my own game settings. Just kind of bothered by it cause it quite literally is on my screen blocking my game. Oh and it disappears when I open the options menu and appears again when I resume my gameplay.

EDIT by crinrict: This is not a bug, it's a new feature. 

To get rid if it, use the steps given in the accepted solution. There's also step by step instructions here: https://sims4.crinrict.com/eng/2025/05/how-to-disable-enable-camera-help-icons/ 

221 Comments

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  • Several weeks and i dont se anything being done to fix this most annoying bug. The control tutorials cant be turned off on either Xbox x or ps5. They just keep coming back next time i restart the game. 

  • Someone told me before how to disable the mouse/keyboard comments that pop up on your screen when you are playing the game.  And I had it disabled.  Then when the new pack uploaded it is back.  I don't need to have comments on my screen telling me how to use my mouse or keyboard.  Thank you very much.   I know it is something you have to uncheck under Game Options but it slipped my mind.

  • CartoonTrain94's avatar
    CartoonTrain94
    Seasoned Adventurer
    2 months ago

    When viewing the file look at the right side of the screen, is anyone else having this problem? There's no option I can find to disable it.

  • SheriGR's avatar
    SheriGR
    Hero
    2 months ago

    CartoonTrain94​ If I enter a particular game save, then in worldview I click the three dots in the top right of the screen, go to Game Options > Tutorial & Tips, then choose/check the box for "Enable Help Center Icon & Controls Legend", then click the "Apply Changes" button and save... 

    When I return to my household in this game save, I see this:

    However, if I uncheck that box, then click the "Apply Changes" button and save...

    ...and return to my household, I see this:

     

  • SheriGR's avatar
    SheriGR
    Hero
    2 months ago

    Any time. Thanks for letting us know it worked. Have fun!

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 months ago
    Status changed:
    Under Investigation
    to
    Fixed

    This issue was resolved in our July update.

    If you're still experiencing this issue, please create a new thread so we can investigate further.