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bestpotatoes's avatar
bestpotatoes
Rising Novice
9 days ago
Status:
Troubleshooting

Crash in every save when placing jar decorations from Holiday Celebration Pack

Hi, 

When I first experienced this bug I assumed it was limited to that save file, however in every save file whenever I select the winterfest jar decorations from the free Holiday Celebration Pack it crashes my game.

I play without any mods apart from MCCommand Cente and as previously stated it happens in any save I attempt to place or select the jars from the buy menu. When the crash happens the moment I click the game just shuts down and exits, its really annoying because I rarely use the item so always forget that it crashes my game hahaha. 

I play on a  Mac that usually has no problems whatsoever with the game and no other objects causes crashes. 

Hope this gets resolved :)

This is the offending item and if i were to click on it my game would just exit immediately, it has happened any time trying to place it over the last 3 years, but I've only just had the thought to post about it. 

 

2 Comments

  • Try the following

    - Close the game
    - Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    - Repair the game
    - Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
    - Start a new save game
    - Check if you still have the error
    - Report back with your results for further steps on how to get your stuff back.