[DU] Unable to 'Capture Information' for Uni Presentations

Hello all,

If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?

If so, please send me a private message with a link to the file. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472

Thanks!

Me, too. I do have mods, but I feel like enough people still have it without that I don't need to remove them. (Sorry.) FWIW I'm playing a household of 6 university students (I had a bumper crop of age-ups this rotation) and sometimes the game struggles to keep up with that many, in my experience. All her housemates were able to complete their presentations. 

I think she canceled it in favor of a club or dynasty activity in such a way as the board became bugged and reset object (both board and sim) is not fixing it. 

When a Young Adult Sim is enrolled in university and receives the Presentation Board for a class, they are unable to complete the presentation. The Sim starts working on the board but stops almost immediately without finishing the task. This makes it impossible to complete or submit the presentation.

Edit By crinrict: Added Tag to Title, Adjusted Title

Could you please provide the following information

• Are you using mods/cc in your game ? Please remove them and test without them if you do. Please pick a thread tag for that.
• Do you have this issue tested on both Mac and PC and if so, do you have different save games on each ?
• Does it happen to any Sim and no matter where they use it ?

I am also having this exact same problem. I do have CC installed and I am on PC. I have two young adults registered for classes. One in Foxbury, one in Britchester. The Britchester student was able to capture information before a recent update to the game at home. Now she's unable to begin a task with the presentation board at all despite capture information still being an option. She will fail this semester because of it. The sim will walk up to the presentation board and the task will completely disappear when in the vicinity of the board. A patch update went through sometime later that day after trying with the Britchester sim and the Foxbury Sim was able to interact with her presentation board while in the Foxbury dorms. This was about 2 days ago (around the time this question was initially asked) Now neither can interact with their boards. 

Please follow these steps to test  your game on vanilla game with no mods/cc

• Create a backup of your save game
• Move your mods folder to the desktop
• Delete the following files from your user folder.
  •   localthumbcache
  •   Any lastException Files
  •   Any LastCrash files.
• Test your save (you will loose all cc on the save but since you created a backup you can go back to that afterwards) and see if the same error occurs, then report back.

I launch my CC with curseforge, will this complicate moving the mod folder?

Error persists after following above instructions with no change. Presentation Board cannot be interacted with or without CC, with cache files cleared or not. Capture Information interaction appears, sim runs to it, the action disappears immediately when in vicinity of board. The following EA DLC are installed on this save: Royalty and Legacy, Cottage Living, Seasons, University, Eco Lifestyle, Dream Home Decorator, Spa Day, Dine Out, Home Chef, Tiny Living, Laundry Day, Cool Kitchen, First Pet, Fitness Stuff. Kits: Tea Time Solarium, Silver Screen, Desert Deluxe, Industrial Loft. 

Having this issue suddenly with a University Sim too.