Ideas

Shadow_Phant0m45's avatar
Shadow_Phant0m45
New Spectator
3 days ago
Status:
Troubleshooting

[EBN] Infant shoes clip with feet (iuShoes_EP19Gel)

I was making a infant in CAS and noticed the new shoes for infants clips through their feet not sure how this was missed, but nonetheless I’m on PS5 not sure if its an issue anywhere else

Edit By Crinrict: Added Tag to Title, Adjusted Title

4 Comments

  • Hi  Shadow_Phant0m45​ 

    They look fine for me on PC so maybe a console issue.

    Do you have the issue with both male and female children ? Any of the swatches ?

  • Shadow_Phant0m45​  Hello!  I checked on my PS5 and did not have this issue.  All swatches, for both Female and Male infants, showed bottoms for the shoes.  

    Have you tried saving the household to see if it persists in Live mode?  Perhaps it's just a glitch in CAS? 

    If the clipping does persist, it's possible there was an issue with the pack download on your system.  You may wish to try these troubleshooting steps.  I recommend doing these in order.  Please come back and update if these worked or not.

    Power cycle:
    1. Exit the game (using the menus if you wish to save any progress)
    2. Power down the system using the menus (instead of pressing the power button)
    3. Wait for the light to stop flashing
    4. Unplug the power source
    5. Wait at least 30 seconds
    6. Reconnect the power source
    7. Turn the system on
    8. Launch the game
    9. Check your save again to see if the shoes are still clipping

    Restore licenses:
    1. Make sure no games or apps are running and from the main PS5 menu, go to Settings
    2. Select Users and Accounts
    3. Select Other
    4. Select Restore Licenses
    5. Select The Sims 4
    6. Select Restore 
    7. After receiving the "restored" message, launch the game
    8. Check your save to see if the shoes are still clipping

    Delete and Reinstall (Note: last resort as this may take some time to complete, depending on your internet speed):
    1. With the game closed, highlight the game in your Home menu or in your Game Library
    2. Press the three-line Options button on your controller
    3. Select Delete (Note: this only removes the game files, your saves are stored separately)
    4. After the game is removed, go to your Game Library->Your Collection
    5. Highlight TS4
    6. Press the Options button
    7. Select Download
    8. Select Install (Note: all packs will be automatically checked for installation)
    9. After the installation is complete, launch the game
    10. Check your save to see if the shoes are still clipping

  • Shadow_Phant0m45's avatar
    Shadow_Phant0m45
    New Spectator
    2 days ago

    Not sure I noticed it on a second pair of shoes but I was making a storyline with a daughter and her dad never thought to check anywhere else just decided not ti use the shoes maybe it was because I took a gallery sim and made a genetic baby?