I installed the new update and the Royalty & Legacy expansion pack earlier today. I can load into the main menu, but I have an endless loading screen when I try to load into the actual game. This is without any mods. I have also tried "repairing" the game, uninstalled and reinstalled, and tried to load without Royalty & Legacy to see if that was causing the issue. None of these solutions worked.
Ideas
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- Status changed:NewtoIncomplete Report
Could you please provide the following information
- Did you never have mods/cc or remove them ?
- Any LastException/LastCrash files in your documents folder. Upload them to either google or oneDrive and post the link here.
- Can you not load into any family or just a specific one ?
- Can you load the lot in build mode ?
are you still having issues with this ? Could you provide the info asked in my earlier post ?
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- EA_Cade29 days ago
The Sims Team