Ideas
Hi guys, I'm wondering if anyone else if running into this issue.
I was playing offline just before the update with a family I've had for a long time. I updated all my mods, cleared the cache, and updated my game without my mods in there.
Since trying to launch the game vanilla to make sure all is well, I can't seem to even load onto the family. I'm stuck on a loading screen, the music even plays, but the screen doesn't budge. I have to quit with task manager.
However I did try again and go in through load game instead and I clicked on another family and it worked fine, loaded in and everything. I know this new update is to do with family trees as much as a bunch of other things, I'm wondering if it's effecting a few people with large families, generations, and just longer saves in general. I'm not sure.. just something I've noticed.
I've tried to find other ways to load their household but nothing :( if anyone else is having this issue, let me know 😭!
[CM edit - title edited for clarity]
Teeyvh Please open Documents > Electronic Arts > The Sims 4 and delete any lastexception files you see. Try again to load your main household, and if and when it doesn't work, look for a new lastexception. If you find one, open the file, copy the text inside, and paste it into a reply here.
The issue with family trees is currently somewhat prominent but isn't the only reason certain households won't load, especially in saves that previously had mods or custom content present. Hopefully you'll get an LE that will point to a specific issue. But even if you don't, that's useful information.
- Teeyvh21 days agoNew Spectator
Hi! Thanks for responding. The next time I tried to load my game, I removed my game version, cleared the cache etc and repaired the game again, since then I haven't got stuck on the loading screen.
Funny enough, I added my mods back too (which I know was risky considering the vanilla game was being weird.) and it worked fine first time I loaded in.. So I really don't know what the problem was. I'm still a little confused.
But thank you for your advice! If I run into the problem again I'll be back, however my game is completely back to normal ✨.
Featured Places
The Sims 4 Bug Reports
Report bugs for The Sims 4 on PC, Mac, Playstation, and Xbox.Latest Activity: 4 minutes agoRead First
- EA_Cade30 days ago
The Sims Team