Ideas
I can´t start my game. I get an error code and it suggests that I restard my game. I´ve restarted both my game and my computer several times. Can someone please help me? I´ve just started playing again after a long break :(
- Loongear29 days agoNew Spectator
I have also clicked on "repair" game on EA.
- rosemow29 days agoHero
What platform are you playing? Could you post a screenshot of the error code? Do you use mods/cc? If you do, try moving the whole mods folder to another place, delete the localthumbcache.package and then test to see if the issue remains without mods/cc there.
- Loongear29 days agoNew Spectator
I play on PC.
The errorcode is in Swedish, but when I googled it, I watched a video on how to fix it. It was like "top 5 solutions" but didn't work either. I'm sorry but I don't know how to post a picture here.
It says errorcode 123:1034405:eeebf05
I don't use any mods. I recently also updated my game but it has worked until now.
- crinrict29 days agoHero+
Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?
- Delete the ones you have
- Trigger the error again
- Check if new ones are created
- If that is the case, please copy/paste the content here. You can open the file with any text editor.
Deleting the file won't fix your issue. Posting the info is meant for troubleshooting.
- Loongear29 days agoNew Spectator
Here is the content from the last exception file
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>148ea2a4f23030786890cccf</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-08-04 17:09:11</createtime><buildsignature>Local.Unknown.Unknown.1.116.240.1020-1.300.000.216.Release</buildsignature><categoryid>situation_shifts.py:580</categoryid><desyncid>148ea2a4f23030786890cccf</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: object of type 'SituationShifts' has no len() (TypeError: object of type 'SituationShifts' has no len()) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 612, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1757, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 394, in on_enter File "T:\InGame\Gameplay\Scripts\Server\venues\venue_service.py", line 348, in _select_zone_director File "T:\InGame\Gameplay\Scripts\Server\zone_director.py", line 986, in load File "T:\InGame\Gameplay\Scripts\Server\careers\career_event_zone_director.py", line 178, in _load_custom_zone_director File "T:\InGame\Gameplay\Scripts\Server\business\business_zone_director_mixin.py", line 536, in _load_custom_zone_director File "T:\InGame\Gameplay\Scripts\Server\celebrity_fans\fan_zone_director_mixin.py", line 74, in _load_custom_zone_director File "T:\InGame\Gameplay\Scripts\Server\venues\object_based_situation_zone_director.py", line 274, in _load_custom_zone_director File "T:\InGame\Gameplay\Scripts\Server\venues\scheduling_zone_director.py", line 135, in _load_custom_zone_director File "T:\InGame\Gameplay\Scripts\Server\situations\situation_shifts.py", line 580, in load_situation_shifts TypeError: object of type 'SituationShifts' has no len()rtim=0 Client Session Time: 23.29 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,520,0,6033 Modded: False SystemInfo: Windows 10 10.0.19045 GPU: NVIDIA GeForce GTX 760 27.21.14.6192, GUID: AD4E4940-25DC-11EB-A9E8-E03F496F0EA8 </desyncdata></report>
<report><version>2</version><sessionid>148ea2a4f23030786890cccf</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-08-04 17:09:31</createtime><buildsignature>Local.Unknown.Unknown.1.116.240.1020-1.300.000.216.Release</buildsignature><categoryid>situation_shifts.py:580</categoryid><desyncid>148ea2a4f23030786890cccf</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: object of type 'SituationShifts' has no len() (TypeError: object of type 'SituationShifts' has no len()) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 612, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1757, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 394, in on_enter File "T:\InGame\Gameplay\Scripts\Server\venues\venue_service.py", line 348, in _select_zone_director File "T:\InGame\Gameplay\Scripts\Server\zone_director.py", line 986, in load File "T:\InGame\Gameplay\Scripts\Server\careers\career_event_zone_director.py", line 178, in _load_custom_zone_director File "T:\InGame\Gameplay\Scripts\Server\business\business_zone_director_mixin.py", line 536, in _load_custom_zone_director File "T:\InGame\Gameplay\Scripts\Server\celebrity_fans\fan_zone_director_mixin.py", line 74, in _load_custom_zone_director File "T:\InGame\Gameplay\Scripts\Server\venues\object_based_situation_zone_director.py", line 274, in _load_custom_zone_director File "T:\InGame\Gameplay\Scripts\Server\venues\scheduling_zone_director.py", line 135, in _load_custom_zone_director File "T:\InGame\Gameplay\Scripts\Server\situations\situation_shifts.py", line 580, in load_situation_shifts TypeError: object of type 'SituationShifts' has no len()rtim=0 Client Session Time: 23.29 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,520,0,6033 Modded: False SystemInfo: Windows 10 10.0.19045 GPU: NVIDIA GeForce GTX 760 27.21.14.6192, GUID: AD4E4940-25DC-11EB-A9E8-E03F496F0EA8 </desyncdata></report>
</root> - Loongear29 days agoNew Spectator
Yes they are both in careers from get to work. They're only two people in the household. Yes I can play other households.
- crinrict29 days agoHero+
No, reinstalling won't help as it's an issue with the save
Try loading another household and invite the Sim in the active careers over.
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- EA_Cade12 months ago
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