Ideas

Seasoned Rookie

6 months ago

Status:

Under Investigation

[GALLERY] Follower Names starred out/anonymous/Empty Profiles

My gallery has been like this from the beginning from the year and in between I have reset my pc I have repaired my pc, and I have fixed bugs with my game so I'm assuming this is an online error from...

New Spectator

3 days ago

A few gallery pages are not loading, some are saying they are empty when they do infact have builds sims etc available to download but they are only accessible if you search up with the actual gallery id not just by clicking on them for example maxis gallery page i can only access if i search not just by clicking on the profile in my friends list

crinrict
Hero+
3 days ago
Could you please provide the following information

Are you using mods/cc in your game ? Please remove them and test without them if you do.

What platform are you playing on (PC, Mac, Playstation, XBox)

Some screenshots of what you are seeing
Simturnal
Seasoned Rookie
2 days ago
Yes, this is happening to me as well. If I search a name with ea ID on the gallery itself, it brings items up. But if I go to view profile or view catalog, and click their name from within a build for example, it shows no items. So some profiles are looing fully blank, unless you specifically search the gallery with their ID.

But if I looked at lilsimsie's profile, it looks normal. So it seems to be affecting some profiles, but not all.

No mods.
PC
Screenshots below