Ideas

RelaxedRealmgame's avatar
RelaxedRealmgame
Seasoned Rookie
6 months ago
Status:
Under Investigation

[GALLERY] Follower Names starred out/anonymous/Empty Profiles

My gallery has been like this from the beginning from the year and in between I have reset my pc I have repaired my pc, and I have fixed bugs with my game so I'm assuming this is an online error from the EA server for the gallery when I go to my friends list on the gallery some of the people I have Followed say they are anonymous but when I go to their profile I get there full name 

I also searched for other people with this problem and so far, I could not find anyone

Edit By Crinrict: Adjusted Title fit migrated bug report: [ARCHIVED] [GALLERY] Follower Names starred out/anonymous | EA Forums - 11595750 

Archived thread had around 60 me toos

26 Comments

  • I know the bug for the blank gallery was marked as fixed, but I'm still having issues. The profiles of popular creators that should have many downloads are empty and show as having zero followers. I can still see their uploads in my own library and through the hashtag function, but their profiles have no comments or uploads showing.
    Other profiles are fine, with seemingly no distinction between the ones that work or don't.

    (I have already tried playing the game with mods disabled but the issue persists.)

  • Simturnal's avatar
    Simturnal
    Seasoned Rookie
    2 days ago

    Yes, this is happening to me as well.  If I search a name with ea ID on the gallery itself, it brings items up.  But if I go to view profile or view catalog, and click their name from within a build for example, it shows no items.  So some profiles are looing fully blank, unless you specifically search the gallery with their ID. 

    But if I looked at lilsimsie's profile, it looks normal.  So it seems to be affecting some profiles, but not all. 

    No mods. 
    PC
    Screenshots below

     

  • Roseadoodle's avatar
    Roseadoodle
    Seasoned Rookie
    2 days ago

    Having friends titles changed to anonymous has been an issue on the gallery for some time now. It is an annoyance but you could still see what they shared on the gallery. Yesterday I went looking for some sims, one of my friends had shared, only to be met with the message; "This player has not shared any items." I also cannot search their gallery IDs. I can find their name through other content they have shared and I have in my library, but it just leads me back to a blank catalog as well. 

    This goes beyond just being an annoyance. Most of my friends on the gallery, are actual friends, who I have been playing/sharing sims with for years. I know for a fact that they have content in their catalogs because they have shared this fact on our forum.  It would be nice if the gallery worked properly and we could actually see each other again and share our creations. 

    On PC. Currently on PC with mods installed. Very little CC. All packs installed except the latest on. Most kits owned. 

  • Roseadoodle's avatar
    Roseadoodle
    Seasoned Rookie
    2 days ago

    Also checked on PC game that has no mods/cc installed and that was exactly the same. Just for clarity, not that I thought it would be different. 

  • MapleSimmer's avatar
    MapleSimmer
    Seasoned Ace
    2 hours ago

    I can confirm that I see the same thing. Not only that, I follow Maxis and they are showing up as one of those that are anonymous.

    If I know who it is (like in this case I know it is Maxis), I can still search for them by UserID and see the content, but I can't see it if I go through my following tab. Unfollowing and refollowing doesn't help. 

    My operating system is Windows 10, and I checked after moving my mods folder out. I have all the packs and kits.

    Roseadoodle​ perhaps you could add some tags to your original post? That might help this get seen. 

    Best regards,
    Jennifer