Ideas

saddestcatsss's avatar
saddestcatsss
Seasoned Newcomer
2 months ago
Status:
Verified

[GALLERY] 'Timed Out' error when saving lot to Library/Gallery

What is happening: Prior to the Jan 13 update, I received a generic "server error" when I tried to save lots to my gallery. Following the patch notes that said that this issue was fixed, I went throu...
error code
pc
the gallery
JessFo915's avatar
JessFo915
Seasoned Newcomer
5 days ago

I'm currently experiencing this as: 

*Lots - "Timed out" error message and DOES NOT save to Library or upload to Gallery

*Rooms - "Timed out" error message but DOES save to Library or upload to Gallery

*Households - NO error message and DOES save to Library or upload to Gallery

I've tried to fix by: 

*re-starting pc / re connecting to Wifi / Tried different Wifis and mobile hotspots 

*clearing App cache

*temporarily turning off Windows Firewall / ensuring EA and The Sims 4 are allowed by Windows Firewall 

Nothing seems to fix the issue for Lots :' (  I'm really wanting to move/share builds so super frustrating, hopefully there is a fix soon... 

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