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juliaferndes's avatar
juliaferndes
Seasoned Newcomer
6 hours ago
Status:
Incomplete Report

Gallery with various issues

My gallery has always been extremely slow, but at least it used to work. For months now, I haven't been able to save Sims or lots to the gallery; I keep getting the “timeout during upload” message. And now, since last month, I can't access items in the gallery. I search, and some items load their thumbnails, while others don’t; the ones that show the thumbnail take several MINUTES to load when I click on them, and eventually display a “corrupted file” message.

I tried the factory reset recommended here, and it didn’t help: in fact, this time not even the item thumbnails loaded. This has really ruined my gaming experience. I had to put my Forever Savefile project on hold because I can’t get new lots or Sims from the gallery.

2 Comments

  • Could you please provide the following information

    • Are you using mods/cc in your game ? Please remove them and test without them if you do. Please pick a thread tag for that.
    • What platform are you playing on (PC, Mac, Playstation, XBox). Please pick a thread tag for that.
    • If you are playing on PC, what security software are you using ?

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