Ideas

Game broken after 1/13 update

I was wondering if anybody else has had this issue or currently has this issue. I was playing all morning without issue until I updated. Now anytime I try to open my game and load up a save it acts like its a new save (I have to select my save through the load save option), It takes me to the selecting a season and a world, and the lots look like the picture below. I removed my mods folder, deleted  my local thumbnail cache file, and repaired my game through the EA app with no success.

11 Comments

  • W1LLGR4HAM's avatar
    W1LLGR4HAM
    New Spectator
    23 hours ago

    i am having the same issue, and did the same things as you and still haven't fixed it! it's so frustrating 

  • Tristist's avatar
    Tristist
    Seasoned Novice
    22 hours ago

    Same problem here! hoping someone can help?

  • geneanl's avatar
    geneanl
    Seasoned Newcomer
    21 hours ago

    Mines doing the same thing. Glad i'm not the only one.

  • kheady's avatar
    kheady
    Seasoned Newcomer
    21 hours ago

    Same here! I am so sad, wish I didn't update it with the bug fixes because now I can't play at all. This is so depressing.

  • SilentAcoustic3's avatar
    SilentAcoustic3
    New Spectator
    21 hours ago

    I am currently having the same issue after removing everything I can’t load my saves i am terrified 

  • mischalovespugs's avatar
    mischalovespugs
    New Spectator
    21 hours ago

    Mine is doing the same thing. If it’s not the mods, I really don’t know what to do

  • CarrotMage00's avatar
    CarrotMage00
    New Spectator
    20 hours ago

    Update!!!! I might have found a solution. So I tried a solution that I used for a different problem last year. I found out from a very old forum post that sometimes the game version text file in your game folder doesn't update correctly. The solution I found that worked for me is that I opened my game and on the bottom left of the home screen it has some numbers, that is the game version that the sims is trying to run on. You're gonna take a picture or write it down then go to document>Electronic Arts> Sims 4 then you're going to look for a txt file called  game version. make sure that the numbers are exactly the same as it is on the home screen of your game without the "DX11". (for some reason mine had Japanese or Chinese characters in them instead of numbers???) then you're going to save the file. After that my game seems to be running fine. I hope this works for everyone who seems to be having this issue :)

  • SilentAcoustic3's avatar
    SilentAcoustic3
    New Spectator
    20 hours ago

    And update from me i switched back to DX9 from DX11 and my save’s opened and everything is working my game is laggy but it’s working so maybe that will work for y’all.

  • Somiyah1103's avatar
    Somiyah1103
    New Rookie
    16 hours ago

    I was having the same issue!! Neither of the other solutions worked for me but I noticed a windows notification when my game was loading that windows security was blocking part of my game. I had to go into windows security and turn off Smart App Control and my game started to work again! The notification is quick to miss. I hope this helps anyone else 

  • clairepanda1212's avatar
    clairepanda1212
    Newcomer
    14 hours ago

    I am also having this issue. I also tried all the suggested solutions here and none worked. Alongside this, I have Sims Delivery Error 00000008:00000000000000c8

    I also tried moving the EA folder to the desktop so it had to create a new game folder within the EA folder, and now the game won't even start because "the game has run out of memory" . 

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