Since buying the new enchanted by nature expansion pack, my game has been crashing a lot more. After a couple of hours of playing the sims, my game crashes and brings me back to my homepage without s...
Ideas
I am having this issue as well. I'm playing on a Mac and I do have mods/cc but I've tried removing them and clearing the cash and it still will randomly crash the game out without saving since I downloaded the enchanted nature pack. Also when I try to repair the game it pops up with a notice saying I don't own that content, which I do.
Hi OraPyralis
Try the following
- Close the game
- Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
- Repair the game
- Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry.
- Start a new save game
- Check if you still have the error
- Report back with your results for further steps on how to get your stuff back.
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- EA_Cade11 months ago
Community Manager