Ideas

kabelzsofi's avatar
kabelzsofi
New Scout
6 months ago
Status:
Needs More Info

[GF] New autographs turned into family photos

Autographs before the update look normal. Autographs gotten after the update have suddenly changed into the family portrait after them looking normal after getting them. This did not happen immadietly after the update, it just happened suddenly.

Edit By Crinrict: Added pack tag to title.

Note from EA_Solaire:

Hello all,

If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?

If so, please send me a private message with a link to the file. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472

Thanks!

cc or mods removed
live mode
pc

13 Comments

  • crinrict's avatar
    crinrict
    Hero+
    6 months ago

    Could you please provide the following information

    -  Are you using mods/cc in your game ? Please remove them and test without them if you do.

  • crinrict's avatar
    crinrict
    Hero+
    6 months ago

    How did you remove your mods ? Move mods folder to the desktop and delete the localthumbcache file or disable them ?

  • simmerLella's avatar
    simmerLella
    Seasoned Ace
    6 months ago

    Re: Swapped Images - I've recently experienced a similar issue that may be related, thus this info might help future testing. After I took gameplay photos (streamer avatar and, from a different household, family portraits) I deleted some pictures. One was a family portrait in game and some were gameplay-pics-turned-screenshots (not with C, from cameras) that looked messed up and wasted PC space.

    I later noticed that the avatar and family portraits were swapped, with wrong-household images in personal inventories. (Other deleted screenshots resulted in missing in-game pictures, a brand new feature(?) for TS4.)

    Sorry if some of this is extra information, but this (and more) seems extremely relevant to recent photo bugs! :D

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    4 months ago
    Status changed:
    Reviewed
    to
    Awaiting Additional Reports
  • classybananasala's avatar
    classybananasala
    Seasoned Hotshot
    3 months ago

    I've had a similar issue recently but in reverse, where my locked legacy family portrait [LD] turned into a stretched selfie of the household's celebrity sim. Wish I got a screenshot before I reset it, because it really feels related. I wonder if it was her autograph.

     

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