There's been another report in gameplay here: Retail store- no sims buying | EA Forums - 11918811 but it's working fine for me.
Did you just disable mods or move them to your desktop and deleted the localthumbcache file ?
Also
please, read. I wrote on "Options I tried to solve it" that This happens without mods.
You said you turned them off, hence my question: Did you just disable mods or move them to your desktop and deleted the localthumbcache file ?
There's a difference between turning them off and moving the folder to the desktop. Just turning them off doesn't guarantee that everything is gone from your game so, please remove the mods folder and delete the cache file.
For my report linked above. I play on Xbox and have no mods etc. and the exact same thing is happening. Even with interacting with customers and then they just walk away and walk out and blue bar goes. I had one the other day with the blue bar stayed but they left the lot. There was also another where I have tried the “close a sale” choice and they do the sale but I do. Or get any simoleons for the sale. And the product stays.
