HDB Sliding door removed from building

Just to be sure (my English is far from perfect) it’s not the Cha Cha sliding window that is missing in my game, but another model. 

Do you have all sizes missing ? One thread is fine, we don't need a thread for each sliding door that's missing.

I'd say it's the HBD Sliding door.  I do have that for medium and short. Not sure if there's a tall version as the medium one seems to be called tall.

Can you replace it from build mode ? Do you mean the window or the door ?

It’s ok, I just wanted to make sure I made myself clear. 
This is the small size that no longer appeared on the construction, all sizes are present in my catalog 

Sorry for that, i'ts a door. Only small and medium, I was able to reposition the door from the construction mode

Can you not place it again ? I don't have any issues placing that one.

sirhc59​ Sorry for all the confusion. I split your thread again cause I do think it's a different issue now.

I checked my game and I seem to have all the HBD doors and you say you do too.

There's two sizes. Which one did you place ? The medium wall height or the short ? Did both get removed from the building ? Does it get removed each time you load into the game or was it a one time thing ?

Hi crinrict​ 
No problem, it’s not always easy. 😉
The two sizes of sliding doors are well present in my catalog. 
It is the small size that is missing, placed on a small wall. 
The same message is displayed for each load and the door is not present in the construction. 
I tried one thing: replace the door, re-register the building in my library under a different name and I started a new game. 
The message informing me that some items are missing has been displayed (the same door is placed in two places), but the door is in its place.... 

Did you test the door on multiple buildings ?

Just on this building. I will try others and come back

Could you test if another does the same for you ?

Also, which swatch are you using ? I just saw in the collection thread that this door has an issue with a duplicate swatch.

I used the first color for this building, I tried with another, same problem. 
Another player installed the building in his game, the doors were missing too. 
On the other hand, I tried on a new building installed on a new ground and there no problem, the doors appear in different colors. 
It would therefore be the plot in question that is bugged. 

I did another test: I put doors of the same model but a different color on the field in question, then I switched for the first color and saved in my library. 
When installing on a new field, no more missing object message, and the doors are present. 

Thanks for all the testing.

Do you have your build in the gallery ?

Not yet, but very soon ^^

The build is  available in the gallery crinrict​, my ID is sirhc59
A huge thank you for your help. 

So I placed your building, then moved someone in and loaded the save. The doors stay put for me. No message.

sirhc59​ 

Hi there

Now there are two similar Bug Report.
Therefore, I will ask the same questions to contributors in both threads to confirm whether they are reporting on the same object.
1. Your missing door's swatch was blue?
2. The missing door's price was 50 simoleon?

I notice one swatch disappears from doors category in Buil/Buy mode, that is blue and 50 price. However it wasn't called 'Cha Cha', but I'm not sure if it was 'HBD'.
So, please tell me your answer for confirming.

If anyone hasn't updated yet, I can provide my data and confirm the name of the swatch, but unfortunately I have already updated...

Did you test the uploaded build and does the door disappear for you ?

The HBD door had an issue with a duplicate swatch they maybe fixed (need to check that later) but I can't duplicate the issue in my game with the uploaded build. Door stays for me.

The Cha Cha issue is different. There's a size missing (from the catalog as well). They added that a while back and now it's gone.

Hi ​ Pick-a-boo_doo​ and crinrict​ 
The colour of the missing door is not blue but white. 
It is present in the catalog, but disappeared from the building at the opening of the game.
Its price is 50 §
On the building that I shared in gallery the door no longer disappears, I made color exchanges to return to white. 
If someone wants to test the problematic building is shared on the gallery under the name Broken building ID sirh59

Hi thank you for quick reply.
All I know now is that the door I used was a blue swatch and cost 50.
So, what I want to know is which thread report about the swatch that I need to report.
Someone in the comments of the anther thread said it was a door that was recently added.
I haven't tested yet the door in the house uploaded by the OP disappears.

Hi there

Thanks for clearing up my confusion.
So the door you used still has a swatch.
Thanks so much.
I'll test it on your house and report back here with the results (a little later).

Can't test rn but can you guys check if it has something to do with the swatch reported here: [COLLECTION] Issues with Swatches (Buy/Build) | EA Forums - 5036205 

sirhc59​ 

I tried to check your Lot.
I downloaded from Gallery in game. I saw the following notification and sliding door is missing.

I tested with using data from the last save date is 2024/December. The data has the door that I said in before comment. Also my build lost the sliding door with pop up notification.

Your missing door is below pic ①, and my missing door is below pic ②. It looks like same door for me...

But you said the door's swatch is not blue. It's weird...
Well, I used the word 'swatch' for the default display of that door in BB mode, but is it mistake?

crinrict​ 

My result is above. 
I used the save file with only old update information for test. Had you tested same as me condition or not?

I didn't get a chance to test that broken build yet. Thought the one uploaded earlier was the broken one :D

I don't have much time today for testing. Will try tomorrow.

This is the default model of door that I had installed on the construction, so white and small size, which is called Bonaniv in French, came with an update (available in blue in construction mode)
I mixed the different buildings in my library yesterday when loading on the gallery. I mistakenly shared the building that I managed to fix (by installing a different color, then modifying it to get the rendering I wanted). 
Sorry for this mistake. 

Thanks both of you.

sirhc59​ 

Don't need to say sorry. I too have a lot of problems due to differences in our native languages.
I took the shot of your build from official Gallery website. But I placed your build from Gallery in game.
Is that same one isn't it? Do I misread your comment? Please check out the other thread if you like.

crinrict​ 

I know you have little time. I think it would be good to test after some time has passed and you have time.
Above all, someone replied to my question in another thread. There may be other replies. I think it's okay to test after checking those. The person who just replied seems to have used the same door as the swatch I saw, and the door disappeared.
Take care of yourself.