Ideas
crinrict
1 day agoHero+
Looks like the known issue but to be sure, could you post your Computer's DxDiag?
- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post
- 2424narunaru1 day agoNew Spectator
Here is my DxDiag as requested. Thank you for checking.
- crinrict1 day agoHero+
Seems you have a different graphics chips than the one this usually occurs on but your drivers are very old. Not sure if there's newer ones for this particular card.
Can you check if Asus offers you new drivers ?- 2424narunaru1 day agoNew Spectator
Thanks for checking.
I’ve updated the graphics driver using the latest one available on the ASUS support page for my model (X421DAP).
The driver version is now V30.0.13044.13001 (2022/06/30).
Unfortunately, the issue still occurs:
the High School lockers turn black when placed indoors, but display correctly outdoors.
Please let me know if there’s anything else I can test or provide.