Ideas

PrincessBrielle9's avatar
PrincessBrielle9
New Spectator
15 days ago
Status:
Incomplete Report

It wont let me play the game play

For the past couple of months, my game hasn't been letting play the actual game play. I can still build, still update, still create sims, and none of my progress has been deleted. But when I try to play the sim I want, it loads for a few seconds to a minute before kicking me back into Manage Worlds. It's been quite annoying to deal with. I've had my computer updated as well so i know it's not that. I have mods as well but I've tried playing with them off and it still doesn't work. 

4 Comments

  • For me, I can make the people, but when I try to click on the house to build or play, it will load, then boot me off. I don't know what to do

  • Hi PrincessBrielle9​ 

    Could you please provide the following information

    • What platform are you playing on (PC, Mac, Playstation, XBox). Please pick a thread tag for that.
    • Any LastException/LastCrash files in your documents folder. Upload them to either google or oneDrive and post the link here.
    • How did you remove your mods/cc ? Did you move them out and delete your localthumbcache file or just disable them in the settings ?
    • Please try the clean folder approach described here: 📓[GUIDE] Clean User Folder Approach | EA Forums - 12690428 

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