Ideas

18 Comments

  • crinrict's avatar
    crinrict
    Hero+
    8 months ago

    Try the following

    - Close the game
    - Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    - Repair the game
    - Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
    - Start a new save game
    - Check if you still have the error
    - Report back with your results for further steps on how to get your stuff back.

  • mariaspan's avatar
    mariaspan
    Seasoned Newcomer
    8 months ago

    i have the issue both in the original and copied (new) save. What I have noticed now after disabling/reenabling mods, removing and replacing the mods folder etc, is that lights turn on only when clicking on the "turn on lights for this room" button and not for "all lights" or "auto lights". Again, the problem remains only in the played household, which is on a lot placed in San Sequoia and not for other households in the same world.

    Also what do you mean by renaming the user folder? The only thing I have renamed is the copied save so I could tell it apart from the original one.

  • crinrict's avatar
    crinrict
    Hero+
    8 months ago

    To be sure, in the new save you don't have the issue in the new save at all or did it just work at first and then also stop working ?

    Did you also try renaming the entire user folder ?

  • mariaspan's avatar
    mariaspan
    Seasoned Newcomer
    8 months ago

    I have tried both, and in other households in the world, but the lights don't work only on my sim's lot, which is Parkside Place (starter home) in the Gilbert Gardens neighborhood in San Sequoia. When I enter build mode and place new lights they function properly, but when I turn them off and on in live mode they stop working.

  • crinrict's avatar
    crinrict
    Hero+
    8 months ago

    Did you try moving the mods folder to the desktop, delete localthumbcache file and test on a backup of your save or just disabled them in the options ?

  • mariaspan's avatar
    mariaspan
    Seasoned Newcomer
    8 months ago

    I do! I use both mods and CC! I tried playing with the same save after disabling cc and mods and the lights still don't turn on. I tried playing with a different save and they worked fine.

  • Status changed:
    New
    to
    Incomplete Report

    Could you please provide the following information

    -  Are you using mods/cc in your game ? Please remove them and test without them if you do.

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