Ideas

Seasoned Veteran

6 months ago

Status:

Under Investigation

[LS] Matchmaking Service Error - cpp_message.py:613

Hello,
since the latest patch 1.113.277 I receive a LE (see below). I don't know what triggers it. I have completely disabled my mods and it still appears.

The whole thing happens when I load a household and then go to manage worlds.
The LE is only an snippet, it is reported several times.

LastException

<report><version>2</version><sessionid>33148366f38ad77567be4258</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-02-25 23:23:04</createtime><buildsignature>Local.Unknown.Unknown.1.113.277.1030-1.200.000.652.Release</buildsignature><categoryid>cpp_message.py:613</categoryid><desyncid>33148366f38ad77567be4258</desyncid><systemconfig/><screenshot/><desyncdata>Exception occurred while attempting to populate a repeated field: (EncodeError: Message is missing required fields: [b'accountid'])
Traceback (most recent call last):

 File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 179, in wrapper
 File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 219, in c_api_server_tick
 File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 231, in simulate
 File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 376, in _run
 File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 452, in call_save_game_gen
 File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 452, in request_client_disconnect_gen
 File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 468, in save_to_scratch_slot_gen
 File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 489, in save_game_gen
 File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 534, in _save_game_gen
 File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 603, in _fill_and_send_save_game_protobufs_gen
 File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 537, in save_all_services
 File "T:\InGame\Gameplay\Scripts\Server\zone_manager.py", line 120, in save
 File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1773, in save_zone
 File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 50, in save_all_services
 File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 537, in save_all_services
 File "T:\InGame\Gameplay\Scripts\Server\services\matchmaking_service.py", line 1385, in save
 File "T:\InGame\Gameplay\Scripts\Core\google\protobuf\internal\cpp_message.py", line 613, in SerializeToString
google.protobuf.message.EncodeError: Message is missing required fields: [b'accountid']rtim=0
Client Session Time: 19.00 
Num Save Errors: 0 
Num Load Errors: 0 
Current Game State: 0x96d01090 
LoadingScreenActiveFlag: 1 
Origin Version: 13,401,0,5914 
Modded: False 
SystemInfo: Windows 10 10.0.19045 GPU: NVIDIA GeForce RTX 4060 nvldumdx.dll 32.0.15.7247, GUID: D7B71E3E-6BC2-11CF-9D6B-6E710EC2ED35 
</desyncdata></report>

cc or mods removed

ea app

live mode

25 Comments

crinrict
Hero+
5 months ago
Status changed:
Reviewed
to
Under Investigation
RoxyGrace
New Adventurer
4 months ago
I keep getting an error and was told by Deaderpools Discord that it is a game bug. See message for Deaderpools Discord error support below:
Last Module Called: cpp_message.py Last Function Called: SerializeToString Error message: Exception occurred while attempting to populate a repeated field: (EncodeError: Message is missing required fields: [b'accountid']), CategoryID: cpp_message:613
This is an error with the EA matchmaking system, introduced with game version 1.113. We currently do not have a lot of information about this error other than it is caused by an issue with EA's core code.
I have all the packs.
I started a new save with no mods or custom content. I got a LE when I had my Sim go on a date through Cupids Corner with a gallery Sim. I have a copy of the LE.
thehoneygirl
Rising Spectator
4 months ago
Platform: PC (EA app + Steam)
Game version: 1.114.46.1030
DLCs installed: all except Journey to Batuu and Restoration Workshop kit
Modded?: yes, all compatible with the latest patch, no broken CC either and according to Better Exceptions mods are not listed in the exceptions
I've gotten two last exceptions that, according to BE, are the exact same and could have the same cause. The possible cause mentioned is "cpp_message" and the reason is "Exception occurred while attempting to populate a repeated field: (EncodeError: Message is missing required fields: [b'accountid'])". The exceptions occured in a save that I started just recently and I can't really pinpoint what I was doing when they happened (I think for the more recent LE I was trying to save a lot I edited from build mode to my library, can't remember for the other one), but BE's report said they happened before or during zone load.
I did some digging on here and found out that the exceptions could be related to Cupids Corner's functionality of sims from the gallery appearing as matches. I've had Lovestruck since it came out and never experienced these errors, but in the save I'm playing in (where I got them) I changed the default setting of any sims from the gallery being pulled to appear as matches on the dating app to only pulling sims I favorited on the gallery or from creators I've favorited. Turns out I don't have any gallery sims favorited, just added to my library, which I guess are not the same thing and I image could cause the LEs since the game doesn't have any sims to choose from to show on Cupids Corner.
I don't know for sure if that could be the cause of the LEs happening, but considering this is a first time thing for me that occured right after I change that setting, it makes sense to me. I haven't tested the game without mods since I don't think the issue is mod related and I already checked many times for any broken/outdated mods (which there are none).
thehoneygirl
Rising Spectator
4 months ago
I was redirected to this thread after posting about this exact bug but I don't see a solution nor a possible cause for it here.
RoxyGrace
New Adventurer
3 months ago
As far as I know there is not a solution as of yet. I have been told by Deaderpool (MCCC mod) that it is a game bug with the dating system?