This bug is listed in the Archived Bug Reports as [Open], but I'm confused why it's not in the new Bug Reports area if it's still considered open, so I apologize if I'm in the wrong for reporting thi...
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EA_Solaire
Community Manager
Community ManagerStatus changed:
Verified
to Needs More Info
Hello all,
If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file, as well as current graphic settings and system report information?
If so, please send me a private message with a link to the file. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472
Thanks!
I’m so glad to see this is getting looked into! I will try to send my info over as soon as I can get my game up to date! (Update: sent on April 3rd)
Am reinstalling now and will try to get my info over too as soon I can check things out. Thank you for looking out for us!
Edit: I have sent you a private message EA_Solaire with a save file, screenshots of my graphics settings, and the system report I saved from my Macbook. I hope I got it right!
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