Ideas

Seasoned Ace

1 year ago

Status:

Needs More Info

[MAC] Makeup sliders don't work when sliding to the left

This bug is listed in the Archived Bug Reports as [Open], but I'm confused why it's not in the new Bug Reports area if it's still considered open, so I apologize if I'm in the wrong for reporting thi...

Community Manager

20 days ago

Hello all,

If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file, as well as current graphic settings and system report information?

If so, please send me a private message with a link to the file. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472

Thanks!

manzana0807

Seasoned Ace

17 days ago

Am reinstalling now and will try to get my info over too as soon I can check things out. Thank you for looking out for us!

Edit: I have sent you a private message EA_Solaire with a save file, screenshots of my graphics settings, and the system report I saved from my Macbook. I hope I got it right!