Ideas
Nariatious Your saves are only on your computer, in your Documents folder. You can start a fresh save by clicking “New Game” on the main menu.
I assumed the same thing about the saves being on my computer only, but when I deleted the entire Sims 4 folder from my documents and then reinstalled the game through the EA app (without keeping or restoring any of the files I deleted), all of my games were exactly as I left them. It's possible there's a second set of folders that Sims 4 is actually running from but I haven't found anything like that yet.
I've started multiple fresh saves already trying to fix this, so at this point I'm guessing that something isn't right with the game itself, but I can't figure out how to do a clean re-install.
- PipMenace2 months agoHero
Nariatious Do you use any cloud backups on your computer like OneDrive or iCloud? They can sometimes cause problems with trying to update/reinstall the game by putting old files back.
- Nariatious25 days agoNew Spectator
I don't, but OneDrive is installed. It doesn't look like anything has saved in it, but I'll do a more thorough check and try again. Good idea!
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- EA_Cade11 months ago
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