Ideas

Mamutcreativo's avatar
Mamutcreativo
New Rookie
9 months ago
Status:
Fixed

New bug in the Gallery

For a few weeks there has been a bug in the gallery that causes that when a publication is reported its downloads to be put at 0, this is being taken advantage of by a group of players who report the publications with the most downloads to remove them from the "popular now" section several players are being victims of this abuse that breaks the FairPlay, I would like you to please investigate this new problem.

downloads
error code
the gallery

6 Comments

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  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Hi there Mamutcreativo

    Thank you for flagging this to our attention, I've raised your concern with the team now for investigation. 

  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Heya Mamutcreativo 

    Just letting you know that the team will be releasing a fix for this in the next Gallery server update, which should be this week. 

    Thank you again for reporting this to me, I'll be closing this out once the update goes live 🙂

  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    8 months ago
    Status changed:
    Under Investigation
    to
    Fixed

    Hey all

    This issue has been resolved via a Gallery update that was applied earlier today.

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