Hi everyone,
I encountered an error while trying to save my game in The Sims 4. The error code displayed was: 423:2a7d5db5:f4062171. After the error appears, I’m unable to save my progress. I’m pla...
Ideas
Could you please provide the following information
- Did you never have mods/cc or remove them ?
- Any LastException/LastCrash files in your documents folder. Upload them to either google or oneDrive and post the link here.
Regardless of having mods or not. Most of us simmers have COMPLETELY deleted the game and reinstalled multiple times. Deleted, cache data , save folders, deleted all mods. Restarted the computer. So even if we did show you a screenshot what could you do about it?
I've never asked for a screenshot so I'm a bit unsure what you are referring to. I've asked for LastException/LastCrash files.
It's also important to know if a save was never modded or if it had mods that got removed.
There are different issues going on so any error files are helpful to narrow down the cause.
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- EA_Cade1 month ago
The Sims Team