Ideas

irgendwasser's avatar
irgendwasser
New Spectator
7 months ago
Status:
Under Investigation

Sim keeps resetting randomly

While playing in live mode the played Sim just randomly resets during different tasks (task list clears out, the Sim changes position, sometimes just barely visible, sometimes jumps a room, like with the "resetSim" command).

This also appeared while interacting with another Sim while doing romantic actions like kissing/hugging and then they stand behind one another back to back with all tasks cleared.

I could not find a way to force this to happen, it just randomly does.

Note by crinrict

Resets are usually a symptom of an error. Please provide more information.

I'm not locking the thread so you can still post and provide info

  • Any LastExceptions you're getting with resets
  • Which interactions do you have resets with ?

 

Note from EA_Solaire: 

Hello all,

If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?

If so, please send me a private message with a link to the file. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472

Thanks!

24 Comments

  • crinrict's avatar
    crinrict
    Hero+
    7 months ago

    Hi billiee_73147​ 

    Did you delete the localthumbcache file after removing your mods/cc ?

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    - Delete the ones you have
    - Trigger the error again
    - Check if new ones are created
    - If that is the case, please copy/paste the content here. You can open the file with any text editor.


    Deleting the file won't fix your issue. Posting the info is meant for troubleshooting. 

  • billiee_73147's avatar
    billiee_73147
    Seasoned Newcomer
    7 months ago

    Regularly when playing my Sims in relationships start having weird glitches when having romance interactions. When I try to have them have a romance interaction they reset and nothing happens. 

    I have mods but this occurs even when I remove all mods from the game. This has happened in multiple save files.

    Does anyone know how to fix this? It is making the game unplayable.

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