Sims 4 cats and dogs

When I make a new family or when I even start the game up on my Xbox when I go to choose what world I want my sun to live in and i don’t see the cats and dogs that the families that already own them it’s more like a glitch I started a new family and it still shows the same thing I restarted my Xbox and uninstalled the cats and dogs expansion pack and reinstalled it and that still didn’t work but it seemed that ever since my Xbox updated it’s been doing that.