A minute ago my sims game crashed suddenly but before hand it shut off my whole pc before turning back on. I checked my pc and everything is up to date so I don't understand why this is happening? An...
Ideas
Status changed:
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Please test your issue on a vanilla game
To verify on a vanilla game, move your mods folder to the desktop and delete the following files from your user folder.
- localthumbcache
- Any lastException Files
- Any LastCrash files.
Test a backup of your save as you will loose all cc on the save and see if the same error occurs, then report back.
If you have further issues with this without your mods installed, post in PC Tech: The Sims 4 Technical Issues - PC | EA Forums
Make sure to include you Computer's DxDiag
- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post
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- EA_Cade8 months ago
Community Manager