Sims enter shower/toilet, leave immediately without satisfying need

Sims get in the shower and won't shower. They will get out quickly. I have tried to move and resetsim and it still does this. I have no mods installed.

I play sims on my PS5 and as of yesterday i cannot get their hygiene to go up. They go shower or take a bath and its not even 5 seconds long before they get out. I saw there was a bug years back regarding some bathtub/shower combo but this applies to any sort of bathtub or shower. Ive changed them out at least 6 times now. And my sim wont do anything else but get back in and out unless i remove the bathtubs/showers completely. (Which to where shes pretty much abandoning her toddlers)