Ideas

spongeblarb's avatar
spongeblarb
Seasoned Observer
6 months ago
Status:
Needs More Info

story_progression_action_sim_info_culling

I have been having this error occur for a while, new and old saves alike. I have checked my mods and mccc for possible errors and still am having this issue. I have gone to the deaderpool discord server and they said it seems to be an ongoing issue with story progression. This error occurs around 6 am in game, and makes it so my sims end up on a animation loop with time not moving forward; though most of the time its just a pop up and the game continues as normal.

I took all my mods out at one point but left in the most current mccc and tmex-betterexceptions in and still had the error. I have included a screenshot of my most recent better exceptions file as well. 

I would also like to mention I play with minimal mods, 38 files in total, so when I took my mods out, it was fairly quick to rule out any of them as the issue. The better exception file you are seeing is with all my mods in the game.

Note from EA_Solaire:

Hello all,

If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?

If so, please send me a private message with a link to the file. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472

Thanks!

error code
live mode
mods
pc

11 Comments

  • crinrict's avatar
    crinrict
    Hero+
    6 months ago

    Please follow these steps to test  your game on vanilla game with no mods/cc

    • Create a backup of your save game
    • Move your mods folder to the desktop
    • Delete the following files from your user folder.
      • localthumbcache
      • Any lastException Files
      • Any LastCrash files.
    • Test on the backup of your save as you will loose all cc on the save and see if the same error occurs, then report back. If you get an LE, please copy/paste the error the game throws and not the BE version
  • spongeblarb's avatar
    spongeblarb
    Seasoned Observer
    6 months ago

    Here is the last exception file copy and pasted! Sorry for not including it! It took me about a sims week in a save to replicate the error with no mods in the game.

    <?xml version="1.0" ?><root>
    <report><version>2</version><sessionid>ddcdaa07114196b768c8663e</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-09-15 14:20:31</createtime><buildsignature>Local.Unknown.Unknown.1.117.244.1020-1.300.000.220.Release</buildsignature><categoryid>sim_info.py:3388</categoryid><desyncid>ddcdaa07114196b768c8663e</desyncid><systemconfig/><screenshot/><desyncdata>[manus] Save failed due to Exception (AttributeError: 'NoneType' object has no attribute 'back')&#13;&#10;Traceback (most recent call last):&#13;&#10;Caught and logged:&#13;&#10;&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 609, in _fill_and_send_save_game_protobufs_gen&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 543, in save_all_services&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\zone_manager.py", line 122, in save&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1775, in save_zone&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 50, in save_all_services&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 543, in save_all_services&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info_manager.py", line 155, in save&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 3154, in save_sim&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 3195, in _save_sim_base&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 3388, in _generate_sim_protocol_buffer&#13;&#10;AttributeError: 'NoneType' object has no attribute 'back'rtim=0&#13;&#10;Client Session Time: 24.75&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,550,0,6063&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 11 10.0.26100 GPU: NVIDIA GeForce RTX 4060 nvd3dum.dll 32767.65535.65535.65535, GUID: B7721006-4123-36E4-2487-A30CDFB4BA67&#13; &#10;</desyncdata></report>
    <report><version>2</version><sessionid>ddcdaa07114196b768c8663e</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-09-15 14:40:19</createtime><buildsignature>Local.Unknown.Unknown.1.117.244.1020-1.300.000.220.Release</buildsignature><categoryid>animation_utils.py:659</categoryid><desyncid>ddcdaa07114196b768c8663e</desyncid><systemconfig/><screenshot/><desyncdata>Exception in Sim Timeline: Exception running Element (RuntimeError: ASM :: Soc_Entertain_TellStory (HANDLE :: 46544)&gt;: Attempt to traverse between two states (TellStory -&gt; exit) where no valid path exists! Actors {'x': (&lt;weakref at 0x00007FF4C9B84260; to 'object_sim' at 0x00007FF4BD404AD0&gt;, None, &lt;AnimationParticipant.ACTOR = 101&gt;)} (debug context: (&lt;Interaction mixer_socials_TellFunnyStory_group_Funny_alwaysOn id:10909 sim:&gt;, ASM :: Soc_Entertain_TellStory (HANDLE :: 46643)&gt;)))&#13;&#10;Traceback (most recent call last):&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 231, in simulate&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 376, in _run&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\animation\animation_element.py", line 218, in do_begin&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\animation\animation_utils.py", line 659, in get_auto_exit&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\animation\asm.py", line 1160, in requestRuntimeError: ASM :: Soc_Entertain_TellStory (HANDLE :: 46544)&gt;: Attempt to traverse between two states (TellStory -&gt; exit) where no valid path exists! Actors {'x': (&lt;weakref at 0x00007FF4C9B84260; to 'object_sim' at 0x00007FF4BD404AD0&gt;, None, &lt;AnimationParticipant.ACTOR = 101&gt;)} (debug context: (&lt;Interaction mixer_socials_TellFunnyStory_group_Funny_alwaysOn id:10909 sim:&gt;, ASM :: Soc_Entertain_TellStory (HANDLE :: 46643)&gt;))rtim=0&#13;&#10;Client Session Time: 24.75&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,550,0,6063&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 11 10.0.26100 GPU: NVIDIA GeForce RTX 4060 nvd3dum.dll 32767.65535.65535.65535, GUID: B7721006-4123-36E4-2487-A30CDFB4BA67&#13; &#10;</desyncdata></report>
    <report><version>2</version><sessionid>ddcdaa07114196b768c8663e</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-09-15 14:52:04</createtime><buildsignature>Local.Unknown.Unknown.1.117.244.1020-1.300.000.220.Release</buildsignature><categoryid>story_progression_action_relationship_culling.py:89</categoryid><desyncid>ddcdaa07114196b768c8663e</desyncid><systemconfig/><screenshot/><desyncdata>Exception in Sim Timeline: Exception running Element (AttributeError: 'NoneType' object has no attribute 'sim_id')&#13;&#10;Traceback (most recent call last):&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 231, in simulate&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\alarms.py", line 293, in _run&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\story_progression\story_progression_service.py", line 335, in _process_next_action&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\story_progression\story_progression_service.py", line 353, in process_action_index&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\story_progression\story_progression_action_relationship_culling.py", line 82, in process_action&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\story_progression\story_progression_action_relationship_culling.py", line 138, in trigger_npc_relationship_culling&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\story_progression\story_progression_action_relationship_culling.py", line 89, in _trigger_relationship_telemetry&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\performance\performance_commands.py", line 754, in get_relationship_metricsAttributeError: 'NoneType' object has no attribute 'sim_id'rtim=0&#13;&#10;Client Session Time: 24.75&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,550,0,6063&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 11 10.0.26100 GPU: NVIDIA GeForce RTX 4060 nvd3dum.dll 32767.65535.65535.65535, GUID: B7721006-4123-36E4-2487-A30CDFB4BA67&#13; &#10;</desyncdata></report>
    </root>

  • spongeblarb's avatar
    spongeblarb
    Seasoned Observer
    6 months ago

    For some reason my copy and paste of the report keeps getting taken down, is there any other way to upload the last exception? It reoccurred in my game without mods.

  • crinrict's avatar
    crinrict
    Hero+
    6 months ago

    Just upload it to google or onedrive and link that.

  • crinrict's avatar
    crinrict
    Hero+
    6 months ago

    Rose375​ 

    that one is from a modded game. I need you to remove all mods, delete all the exceptions you have and trigger it again.

    Also please c/past the actual content and not a screenshot. It's really hard to read.

  • Rose375's avatar
    Rose375
    Seasoned Newcomer
    6 months ago

    Sorry, I didn't realize how badly the image got sized down when I uploaded it! 

    Here is the error - same save file but mods removed.

    <?xml version="1.0" ?><root>
    <report><version>2</version><sessionid>9ef1a2ae36c43ba968cdfb5d</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-09-19 18:46:59</createtime><buildsignature>Local.Unknown.Unknown.1.117.244.1020-1.300.000.220.Release</buildsignature><categoryid>tunable.py:882</categoryid><desyncid>9ef1a2ae36c43ba968cdfb5d</desyncid><systemconfig/><screenshot/><desyncdata>Exception while updating story progression service.:  (IndexError: list index out of range)&#13;&#10;Traceback (most recent call last):&#13;&#10;Caught and logged:&#13;&#10;&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\story_progression\story_progression_tracker.py", line 139, in update_arcs_gen&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\story_progression\story_progression_arc.py", line 166, in update_story_arc&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\story_progression\story_progression_chapter.py", line 248, in update_story_chapter&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\story_progression\story_progression_actions\story_progression_action_base.py", line 54, in run_story_progression_action&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\story_progression\story_progression_actions\story_progression_action_relationship.py", line 87, in _save_participants&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\relationships\relationship_track.py", line 1160, in get_active_bit_by_value&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\relationships\tunable.py", line 882, in get_active_bit_by_value&#13;&#10;IndexError: list index out of rangertim=0&#13;&#10;Client Session Time: 45.59&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,539,0,6052&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 10 10.0.19045 GPU: NVIDIA GeForce GTX 760  30.0.14.7444, GUID: F9C72C4C-7225-11EE-810E-AE1ADC307C60&#13; &#10;</desyncdata></report>
    <report><version>2</version><sessionid>9ef1a2ae36c43ba968cdfb5d</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-09-19 19:33:19</createtime><buildsignature>Local.Unknown.Unknown.1.117.244.1020-1.300.000.220.Release</buildsignature><categoryid>tunable.py:882</categoryid><desyncid>9ef1a2ae36c43ba968cdfb5d</desyncid><systemconfig/><screenshot/><desyncdata>Exception while updating story progression service.:  (IndexError: list index out of range)&#13;&#10;Traceback (most recent call last):&#13;&#10;Caught and logged:&#13;&#10;&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\story_progression\story_progression_tracker.py", line 139, in update_arcs_gen&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\story_progression\story_progression_arc.py", line 166, in update_story_arc&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\story_progression\story_progression_chapter.py", line 248, in update_story_chapter&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\story_progression\story_progression_actions\story_progression_action_base.py", line 54, in run_story_progression_action&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\story_progression\story_progression_actions\story_progression_action_relationship.py", line 87, in _save_participants&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\relationships\relationship_track.py", line 1160, in get_active_bit_by_value&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\relationships\tunable.py", line 882, in get_active_bit_by_value&#13;&#10;IndexError: list index out of rangertim=0&#13;&#10;Client Session Time: 45.59&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,539,0,6052&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 10 10.0.19045 GPU: NVIDIA GeForce GTX 760  30.0.14.7444, GUID: F9C72C4C-7225-11EE-810E-AE1ADC307C60&#13; &#10;</desyncdata></report>
    </root>

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