Ideas

WvMISKAvW's avatar
WvMISKAvW
Seasoned Vanguard
4 months ago
Status:
Under Investigation

'There was an error uploading your item to the Gallery'

Ever since patch 1.117.221.1020 (August 19, 2025) I have had this error when trying to upload Lots to the Gallery; whereas, prior to the August 19th patch everything worked perfectly/as expected.

So far, I have:

Removed Mods; which didn't make a difference, the error still persists

Repaired the Game several times; which didn't make a difference, the error still persists

Started a Fresh/New Save; which didn't make a difference, the error still persists

Re-saved Lot to Library and tried to upload a new copy; which didn't make a difference, the error still persists.

Reset the Game to Factory settings without Reinstalling via Crinrict's site; which also didn't make a difference.

NOTHING seems to Help this Generic Issue. :<

I'm not sure what else to try, there is no Error Code or Anything useful in the error message to direct/lead to potential solutions while troubleshooting, just the Generic Error:

"There was an error uploading your item to the Gallery"


Ref:
https://sims4.crinrict.com/eng/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/

49 Comments

  • Having this same specific and yet also vague issue. I don't use and cc or mods, I've tried repairing the game, uninstalling and reinstalling it, even started new saves. I can't save any builds to My Library, share them to the Gallery, overwrite previous saves, or even save rooms. 🆘

  • SharkNerdManda's avatar
    SharkNerdManda
    Seasoned Newcomer
    9 days ago

    Exact same here! I only get this error message after I edit the description or title! SO MADDENING.

  • Wndblwz's avatar
    Wndblwz
    Seasoned Ace
    9 days ago

    Not sure if this should be a separate report as the most recent is specifically about the time out error. I'm getting the original (?) Server Error while Uploading to Gallery error. 
    PC: 1.120.140.1020

    I tried the troubleshooting suggestions: Remove mods/CC (I don't use CC); cleared cache; changed from DX11 to DX9.  Did Save As, placed lot in another world and the upload was successful. Not sure what the "fix" was.

    The lot is zoned as Residential Rental. 30x20 lot. Not too densely decorated. (Downgraded from a heavily decorated version that actually uploaded successfully.) I removed any other versions of the lot from the gallery before attempting to upload the lightweight version of the lot.

    Edit By crinrict: Added Tag to Title, Adjusted Title

  • crinrict's avatar
    crinrict
    Hero+
    9 days ago

    Patch notes state that the server error message is a legit message but was occurring too often. I'm not really sure when it occurs. 

    Do you just have it on that one lot ? Can you upload it to the library ?

  • Wndblwz's avatar
    Wndblwz
    Seasoned Ace
    8 days ago

    crinrict​ , I created three lots yesterday and had the errors on each. Two were Residential Rental and one was Residential. There seemed to be no common circumstances for the error, for example, the first Residential Rental lot was densely decorated so I presumed that was the issue. I removed about 70% of the objects, reduced the number of units, moved the building to another lot, removed my limited mods (McCmd, etc.), deleted the lot from my library and resaved them, cleared the cache, restarted, and probably on the sixth attempt I think it finally loaded. The Residential lot was a small one, New Moon Shack/Moonwood. Again inexplicable server errors and in this case the game was started with cleared cache and no mods. It is on the gallery now as Old New Moon Shack (user id Wndblwz)

  • crinrict's avatar
    crinrict
    Hero+
    7 days ago

    Hi Wndblwz​ 

    could you post a screenshot of the error message ?

    Did you try to re-upload today ?

  • Wndblwz's avatar
    Wndblwz
    Seasoned Ace
    7 days ago

    crinrict​  Unfortunately no screenshot. I uploaded two other lots late last night without issue. I'm building now and will reply if I get another error.

  • Wndblwz's avatar
    Wndblwz
    Seasoned Ace
    6 days ago

    crinrict​ Yes. My apologies. I think I saw a similar thread that was locked for comment and the one you referenced was pre-January patch. Yes, it is the same issue and the comments reflect my experience. Definitely not resolved because there is no issue with my saves (mailbox in place, no CC, etc.)

     

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