Ideas

New Spectator

2 months ago

Status:

Needs More Info

[TTSK] Heirloom Tea Tray doesn't work

I just bought "The Tea Time Solarium" kit with moola money and the tea tray that came with it doesn't work at all! I tried to place on several surfaces (specialy the tea tables), tried the "repair" o...

cc or mods removed

live mode

EA_Solaire

Community Manager

1 month ago

Status changed:

Reviewed

Needs More Info

Hello,

If any of you are still encountering this on the latest game version could you share your App Data folder, as well as your Electronic Arts folder?

For PC, you can find this under: User > [Username] > AppData > Local > TS4
For Mac, you can find this here: Macintosh HD > Users > [Username] > Library > Application Support > TS4

For your Electronic Arts folder, you can find that under Documents-> Electronic Arts.

If so, please send me a DM with a link to your folder. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472

Thanks!