Ideas

Unable to Save to Gallery/Server Error

Since the most recent Update to the game, I am no longer able to upload lots to the gallery for My Library or the Cloud. I received a server processing error.  I noticed this is a previous bug on the bug list; however, I have never experienced an issue before without an overall issue with the gallery in maintenance or cc content. 

I thought maybe the fact pictures for the lot took a while to load, as did saving lots take a while; however, waiting for the rendering to complete does not prevent the error.

Please advise if there are other troubleshooting steps I could try or if this is related to the update.

NO CC loaded and NO MODs installed

Christle

5 Comments

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  • emilymelanson's avatar
    emilymelanson
    Rising Novice
    7 months ago

    Same 😓. Spent days on a build only for it to keep telling me there’s a server error. I’ve deleted all my mods/cc, repaired, deleted what needs to be deleted still nothing. This update has been the WORSE! I can’t even save anything to my library 😒

  • MsXtle's avatar
    MsXtle
    New Rookie
    7 months ago

    Update after testing:

    I tried repairing my game and still had the issue.

    I uninstalled Sims 4 and the EA app, and reinstalled, and still had the issue.

    I tested the issue on a lot I had successfully uploaded from the same world and had not played from well before the update and am getting the error on that lot as well.  I can't save a lot to the server at all. I realize this is not preventing me from playing my game per se but it is preventing me from sharing my lot to other properties or other game saves or playthroughs. 

  • Luciamm2004's avatar
    Luciamm2004
    Seasoned Novice
    7 months ago

    https://forums.ea.com/idea/the-sims-4-bug-reports-en/server-error-whenever-im-upload-to-my-personal-gallery/11933528/comments/12491519

    I leave you the link to this comment with a 'solution' that I could find. It's not working for everyone, but you can give it a try.

  • SetoriusKaiba's avatar
    SetoriusKaiba
    Rising Rookie
    6 months ago

    Ignoring a Error is not solving it :) but it works... more or less..<3 thank you i hope it will be fixed. 

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