Ideas

Seasoned Vanguard

11 months ago

Status:

Fixed

Server Error uploading to gallery/library

This is the text in the error message: Server error. We could not process this gallery request. Please try again later. I tried uploading the image from my phone, but I can't get my laptop to do ...

New Rookie

5 months ago

Since the most recent Update to the game, I am no longer able to upload lots to the gallery for My Library or the Cloud. I received a server processing error. I noticed this is a previous bug on the bug list; however, I have never experienced an issue before without an overall issue with the gallery in maintenance or cc content.

I thought maybe the fact pictures for the lot took a while to load, as did saving lots take a while; however, waiting for the rendering to complete does not prevent the error.

Please advise if there are other troubleshooting steps I could try or if this is related to the update.

NO CC loaded and NO MODs installed

Christle

MsXtle

New Rookie

5 months ago

Update after testing:

I tried repairing my game and still had the issue.

I uninstalled Sims 4 and the EA app, and reinstalled, and still had the issue.

I tested the issue on a lot I had successfully uploaded from the same world and had not played from well before the update and am getting the error on that lot as well. I can't save a lot to the server at all. I realize this is not preventing me from playing my game per se but it is preventing me from sharing my lot to other properties or other game saves or playthroughs.