Unable to select traits in CAS

This is what it looks like

Okay. soeven with taking out my mods it wasnt working at first. But i went through all my mods, made sure to update or delete. I deleted any weird files like localthumbcache or lastexception etc. Then it still was happening while I was in the game but when i was in CAS i did  control+shift+c for cheats and then inputed resetUI, exited CAS and when I went back into it the traits panel was there.

This is happening to me too and weirdly enough only happens whenever I start a fresh new save without mods. This has been happening for months and is absolutely game breaking. It is actually wild that we have not heard at least a public addressing of this issue online or in the laundry list. It is time to fix this Sims team. 

It says needs info. What information do you need? I took out all my mods. I repaired the game and started a new vanilla folder. I went to CAS and refused to use the story creation tool. As soon as I did that the trait boxes disappeared as displayed in the screenshot in the original thread. 

EA_Cade asked for saves here: [ARCHIVED] Unable to select traits in CAS | EA Forums - 11677401 

Also having this issue 

I‘m also having this problem.
I already updated my game and my mods however nothing is working at the moment

when I try to make a new character most of the time the traits don't show up so I can choose them

Hi kyewiz 

is this what you're seeing: Unable to select traits in CAS | EA Forums - 4949337 ?

If not, could you post a pic ? Any mods/cc ?