Unable to select traits in CAS

I just downloaded Vampires and Realm of Magic packs, and now in CAS I cannot select traits. I have removed mods to see if this is the problem and it’s still happening even with all mods removed. Not sure how to fix this. Playing on Mac OS. 

I recently updated my game and installed a few packs, now my traits won’t show up in create a sim and all the new create a sim items won’t appear either.

EA is looking for saves so it would be great if you could send yours as instructed here: [INFORMATION] How to Send User Files to The Sims 4 Team | EA Forums - 5048472 

Please DM the link to EA_Cade

Please use either of these threads for the traits issue (if yours looks the same)

• Unable to select traits in CAS
• Unable to select traits in CAS | EA Forums - 4949337 

As for the CAS items, which items are you referring to ?

Please understand this might not be what you think from reading the Subject:

I add new families to my game at least once in a while. When I tried adding a single female to the game, you can see what happened. I suspect this has to do with the new patch.

Ever since the new update when I'm in CAS my sims traits disappear. 

Can anyone help me? Do I have to reinstall the game or something...

I want to start by saying I don't have any mods and recently cleared the localthumbchache to try and fix the issue so neither of those are the problem. I believe it could have been caused by the recent update since it started after that (and I didn't have any mods prior to the update either) but when I enter CAS there are no traits that show up when making my sim.  If I could have any help I'd appreciate it a lot.

i'm also having this issue!! even 4 months later lol. Anyone know how to fix it?

I obviously forgot to hit the Publish button a week ago... Since then, I found a work around, so I'm publishing it anyway in case others can find it useful. The problem described below happens only if I enter CAS to create a new household (the bottom-right icon). If I then save the household and move them into a lot, editing it will show traits as normal. So - it seems to be a glitch with new households only.

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I just created a new household, the traits were not showing so I did removed certain mods and added a few at a time with restarts, until I found which file must have been the problem. Then, the traits were back and I could complete my creation.

Now I started to create a 2nd household, and what worked with the previous project is no longer working... the 3 trait icons are blank again. So, the culprit mod might  not have been the problem afterall?

If anyone had something similar, pls share. I paced my game yesterday when installing Life & Death. Everything else seems to run fine. I don't understand why the feature works with one household but not the next.

It looks like this: