Unable to select traits in CAS

Since I've updated my game I can't see or select trait when in CAS. I've already tried repairing the game, removing my mods and removing my entire sims 4 folder from the eletronic arts map and nothing has worked so far. Every time I want to start a new game I'm unable to see or select traits. I can click on the dice to randomize but there is no fun in that, I want to choose my sims traits. Is there any way to fix this?

I didn't have this issue before the most recent update, but when I go into CAS I can't view or change my sims' traits. I've tried repairing the game and even reinstalled it and the issue persists. Is anyone else experiencing this or have any recommendations on how to fix it? I have no mods or cc installed. 

hi, the issue seems to be fixed now. i repaired again and it seemed to sort it. thank you though.

hello! as mentioned in the title, the trait panel is not showing up in game. i literally just downloaded ts4 to my macbook and so do not have any custom content or mods downloaded - my trait panel is just gone. i have tried to repair my game through the ea app but the issue persists. if anyone could help me that would be really appreciated! i miss playing the sims and i don’t have any other households to play as 😭 image linked is just a visual of the problem 

In Create a Sim mode, the trait panel is not appearing at all. When I try to customize a Sim's traits or select other options, the panel simply does not show up on the screen. I have tried updating the game and also disabling my mods, but nothing works.

I'm also having this issue. I have no mods in my folder and it's still not showing the traits in Cas. 

Same here need fixed

I stopped using mods 

I obviously forgot to hit the Publish button a week ago... Since then, I found a work around, so I'm publishing it anyway in case others can find it useful. The problem described below happens only if I enter CAS to create a new household (the bottom-right icon). If I then save the household and move them into a lot, editing it will show traits as normal. So - it seems to be a glitch with new households only.

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I just created a new household, the traits were not showing so I did removed certain mods and added a few at a time with restarts, until I found which file must have been the problem. Then, the traits were back and I could complete my creation.

Now I started to create a 2nd household, and what worked with the previous project is no longer working... the 3 trait icons are blank again. So, the culprit mod might  not have been the problem afterall?

If anyone had something similar, pls share. I paced my game yesterday when installing Life & Death. Everything else seems to run fine. I don't understand why the feature works with one household but not the next.

It looks like this:

i'm also having this issue!! even 4 months later lol. Anyone know how to fix it?