Unable to select traits in CAS

Ever since the new update when I'm in CAS my sims traits disappear. 

Can anyone help me? Do I have to reinstall the game or something...

I want to start by saying I don't have any mods and recently cleared the localthumbchache to try and fix the issue so neither of those are the problem. I believe it could have been caused by the recent update since it started after that (and I didn't have any mods prior to the update either) but when I enter CAS there are no traits that show up when making my sim.  If I could have any help I'd appreciate it a lot.

i'm also having this issue!! even 4 months later lol. Anyone know how to fix it?

I obviously forgot to hit the Publish button a week ago... Since then, I found a work around, so I'm publishing it anyway in case others can find it useful. The problem described below happens only if I enter CAS to create a new household (the bottom-right icon). If I then save the household and move them into a lot, editing it will show traits as normal. So - it seems to be a glitch with new households only.

-----

I just created a new household, the traits were not showing so I did removed certain mods and added a few at a time with restarts, until I found which file must have been the problem. Then, the traits were back and I could complete my creation.

Now I started to create a 2nd household, and what worked with the previous project is no longer working... the 3 trait icons are blank again. So, the culprit mod might  not have been the problem afterall?

If anyone had something similar, pls share. I paced my game yesterday when installing Life & Death. Everything else seems to run fine. I don't understand why the feature works with one household but not the next.

It looks like this:

Same here need fixed

I stopped using mods 

I'm also having this issue. I have no mods in my folder and it's still not showing the traits in Cas. 

In Create a Sim mode, the trait panel is not appearing at all. When I try to customize a Sim's traits or select other options, the panel simply does not show up on the screen. I have tried updating the game and also disabling my mods, but nothing works.

hello! as mentioned in the title, the trait panel is not showing up in game. i literally just downloaded ts4 to my macbook and so do not have any custom content or mods downloaded - my trait panel is just gone. i have tried to repair my game through the ea app but the issue persists. if anyone could help me that would be really appreciated! i miss playing the sims and i don’t have any other households to play as 😭 image linked is just a visual of the problem