Unable to select traits in CAS

Hello, I'm from the french community and i have the same problem.

I managed to have them visible by creating a Sim story and changing the traits when the Sim is created. It doesn't fix the problem but that's all I could do. I tried everything and that's the only thing that " worked "

Helpppppp..... I can not pick traits for my sims in the create a sims mode. I recently just brought the newest pack that has come out this is how is how realized the traits are not work. I have no mods and I also have uninstalled and reinstalled the game as well. I don't know what i need to do now because it is affecting my game play. 

I have just purchased the newest expansion pack and now my create a sims panel is not fully downloading. I have deleted all my mods as well as uninstalling and reinstalling my sims 4 game. I am still unable to pick my sims traits after doing all these steps . 

Ever since I installed the new Enchanted by Nature pack, I cannot select my sim’s traits in CAS. I have all the packs installed. I’ve repaired the game, removed all mods/cc (gshade still installed though i can’t see how that would affect my game), and loaded a clean user folder. None of those things worked. 

Did you manage to see what was going on????

Did you fix it?

Yes thats what in seeing

With the recent update my game has done the same thing, I’ve removed and updated all my mods, repaired the game twice, and nothing is working, I can’t create new households without picking the traits. 
I have literally tried everything at this point 

thatlilweeb​  Is this what you're seeing?

Unable to select traits in CAS | EA Forums - 4949337

If so, let me know and I can merge your post with the master thread.

If the traits have disappeared in another context, please describe it, or post a screenshot.

To as the title suggest, my traits have completely disappeared. I don’t know if this is the recent update or somethings wrong at my game, but they’re just not there.  At first, I thought it was one of my mods so I removed them completely and it’s still not working. Can anyone help me?