Unable to select traits in CAS

This just happened to me too after the lates update. What do I do?
I am on a PC. I have no mods and no CC. 

• Okay, in the Sims 4 gameplay and CAS traits won't load. Only the milestone goal trait will and it's preventing my game from working properly. I do believe this is a big issue that needs to be looked at because a lot of people seemed to be having this issue also. At first, I thought it was without mods but I have tested it without the mods AND have repaired the game yet, still the same outcome.
• The picture is an example of what pops up everytime. When I first open the CAS to create a new character, the little traits pop up for a split second but then dissappear. This is what the traits look like when they are gone.

Did anyone find a fix for this. I have no mods. No CC. Ive repaired the game multiple times. Ive also deleted caches and have gotten no where. I know theres a work around it but is there a fix for it? 

i remove the sims 4 files and restarted the game but it didnt work it. can you help me to fix it please?

i will try this out! that’s like the only thing i haven’t tried and i’m desperate LOL

Hi, I have the same issue and I don't know the solution directly but this is what I do to have my sims so they have the traits I wanted: I randomize the traits so I can create the sim, then in game I press alt+ctrl+c and type testingcheats true, then cas.fulleditmode, Shift click the sim then you'll be able to see and change the cas traits

And before anyone tells me to troubleshoot, clear cache, repair game, update my computer, delete EA and redownload it, get rid of old files and force my computer to make new ones… i’ve done EVERYTHING and yet nothing is fixing the issue. i just wanna play the game, man… it’s been like this for like a year straight.

if anyone knows anything i can do to resolve this please let me know, but keep in mind i’ve done everything they usually tell you to do when you reach out to support.

Same I thought it was one of the mods I was using so I deleted all of them and tried opening my game without my mods to see if it worked. I still had the issue so I decided to delete my entire game to see if it may have been a file that was in my folder which I had been missing which was created as a result to one of my mods but again that didn't solve my issue either. Unfortunately it is just another bug from the game which doesn't get fixed. Starting to get really frustrated now as it's been going on for months now maybe even a year.

ok after researching into it further I've found in a Reddit post's comments suggestions that it might've been DirectX11 that's causing this for some reason. so I've disabled it and it's back to normal, even with mods, idk why it's doing it right now.

Hi daskullbreaker1​ 

I merged your post then.

Make sure to click on upvote.