When my teen travels it triggers an error

Hi, Crinrict. Yes, I tested without mods in Vanilla many times.  I removed everything. The modders over at Dreadpool walked me through a bunch of steps and testing before I posted here. Anyways, since posting, my Sim died from summoning the Urban Legend, trying to get the clever rogue trait, and since her death, my phone has been fixed, and it isn't happening anymore.  So dying fixed the phone. Not sure what the issue was.  I do not use CC ever; a few mods, yes, but never CC. 

Did you remove the LE ?

Would be good if you test without mods/cc and then post the error again.

Sorry, Crinrict, I worded my original post badly. This error happens every time my teen clicks on her phone. It happens once after I zone in, every time I am in a new zone. If I click the phone multiple times, it doesn't happen; it only happens once. 

Hello, yes, I have done this a few times already, testing in Vanilla before coming here just to make sure. I delete all cache files and repair after each play. Not worried about losing any CC; I only use a few mods, like MC Commander. So it's very easy to take it in and out.  Error report -  lastException.txt -  

s.sims4_64.15.pc</sku><createtime>2026-07-01 08:41:34</createtime><buildsignature>Local.Unknown.Unknown.1.125.59.1030-1.200.000.711.Release</buildsignature><categoryid>test_variants.py:1577</categoryid><desyncid>fc51644e8c66dd976a45062f</desyncid><systemconfig/><screenshot/><desyncdata>Exception during call to test method on &lt;class 'objects.base_interactions.ProxyInteraction.generate.&lt;locals&gt;.ProxyInstance'&gt; (TypeError: sim_can_promote() missing 1 required positional argument: 'target_career_level_reference')&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\commands.py", line 399, in invoke_command&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\server_commands\interaction_commands.py", line 782, in generate_phone_choices&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\interactions\choices.py", line 111, in add_potential_aops&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\interactions\choices.py", line 196, in add_aop&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\interactions\choices.py", line 166, in is_valid_aop&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\interactions\aop.py", line 166, in test&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\interactions\base\interaction.py", line 3033, in test&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\event_testing\tests.py", line 766, in run_tests&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\event_testing\resolver.py", line 149, in __call__&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\event_testing\tests.py", line 940, in __new__&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\event_testing\tests.py", line 589, in run_tests&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\event_testing\resolver.py", line 149, in __call__&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\caches.py", line 296, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\event_testing\test_variants.py", line 6210, in __call__&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\event_testing\test_variants.py", line 1577, in __call__&#13;&#10;TypeError: sim_can_promote() missing 1 required positional argument: 'target_career_level_reference'rtim=0&#13;&#10;Client Session Time: 28.50&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,730,0,6243&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 10 10.0.19045 GPU: AMD Radeon (TM) RX 460 31.0.21923.11000, GUID: B4E70550-D2CA-11F0-A837-14B31F0BE21D&#13; &#10;</desyncdata></report>

</root> 

Please follow these steps to test  your game on vanilla game with no mods/cc and then provide the error you're getting

Try the clean folder approach described here: Please try the clean folder approach described here: 📓[GUIDE] Clean User Folder Approach | EA Forums - 12690428 

Just put a copy of your save back (you will loose all cc on the save but since you created a backup you can go back to that afterwards) and then trigger the error again.

Go to your Documents folder and open the lastException file in a text editor and then copy/paste the content to your post.