Ideas

masonwilson1212's avatar
masonwilson1212
New Spectator
25 days ago
Status:
Under Investigation

[XB/PS] Can't Claim event rewards/Connect to gallery/No Gallery

When I go to claim the rewards it says that I must be connected to the internet. I am connected to the internet and I've checked the settings and everything else. I should be able to claim them but n...
never cc or mods
playstation
time limited events
xbox
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 months ago

Hi all,

If you're still having issues with the Gallery, please first be sure you are connected and logged into Xbox Live or the PlayStation Network.

When launching the game, please wait on the Press A or X To Start screen for a 1 full minute. 

Let me know if you're able to access the Gallery then.

7ffc6086b13c85be's avatar
7ffc6086b13c85be
New Spectator
30 days ago

This fixed the issue for me, thanks!

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