Ideas

masonwilson1212's avatar
masonwilson1212
New Spectator
11 days ago
Status:
Under Investigation

[XB/PS] Can't Claim event rewards/Connect to gallery/No Gallery

When I go to claim the rewards it says that I must be connected to the internet. I am connected to the internet and I've checked the settings and everything else. I should be able to claim them but n...
never cc or mods
playstation
time limited events
xbox
4i61halenjvt's avatar
4i61halenjvt
10 days ago

      When I tried to claim my rewards on the sims nature event it says an online connection is required but I'm online. I started restoring the game in safe mode but that didn't work. Everything I tried didn't work so can y'all please find a way to fix this on console.

ldysim's avatar
ldysim
New Spectator
9 days ago

I’m having the same issue. Nothing is working to fix it. Ugh

  • dcz87's avatar
    dcz87
    New Spectator
    5 days ago

    I'm having the same issue. Its nice to read that I'm not the only one. Can you please fix this EA? I'm running out of time to claim my rewards :(

About The Sims 4 Bug Reports

Report bugs for The Sims 4 on PC, Mac, Playstation, and Xbox.Latest Activity: 7 months ago