Ideas

masonwilson1212's avatar
masonwilson1212
New Spectator
15 days ago
Status:
Under Investigation

[XB/PS] Can't Claim event rewards/Connect to gallery/No Gallery

When I go to claim the rewards it says that I must be connected to the internet. I am connected to the internet and I've checked the settings and everything else. I should be able to claim them but n...
never cc or mods
playstation
time limited events
xbox
Phoenix8393's avatar
Phoenix8393
Seasoned Novice
14 days ago

I cant collect my rewards. When I click claim all I pops up. "Online connection is required" please go online to save your event progress and receive rewards. 

I can go on the gallery.

I restarted my game then my console. I don't know what to do

Im on xbox I have all the packs 

ldysim's avatar
ldysim
New Spectator
13 days ago

Having the same problem.  Tried restarting router, clearing cash, hard restart, nothing works. Can’t access gallery, can’t claim event awards either. 

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