Ideas

masonwilson1212's avatar
masonwilson1212
New Spectator
12 days ago
Status:
Under Investigation

[XB/PS] Can't Claim event rewards/Connect to gallery/No Gallery

When I go to claim the rewards it says that I must be connected to the internet. I am connected to the internet and I've checked the settings and everything else. I should be able to claim them but n...
never cc or mods
playstation
time limited events
xbox
Patillaz89's avatar
Patillaz89
Rising Newcomer
10 days ago

Hi, I have been trying to collect my rewards from the event and it tells me that I can't because I'm currently offline which I'm not. I can't even access the gallery. Game still shows I'm playing offline my Internet is not the issue here. What can I do? Is this problem going to be solved with a new update? The previous update we had caused issues on my game 

 

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