Ideas

masonwilson1212's avatar
masonwilson1212
New Spectator
8 days ago
Status:
Under Investigation

[XB/PS] Can't Claim event rewards/Connect to gallery/No Gallery

When I go to claim the rewards it says that I must be connected to the internet. I am connected to the internet and I've checked the settings and everything else. I should be able to claim them but n...
never cc or mods
playstation
time limited events
xbox
reignofapples's avatar
reignofapples
Seasoned Rookie
8 days ago

I may have a fix for this! 

in game options: open “other”, under the “adjust margins” button.. there should be a “link EA account” button… click that and relink your account! I had the exact same issues and this 100% fixed it for me and my gallery is up and working again! Best of luck! 🩷

scoyne23's avatar
scoyne23
Rising Novice
7 days ago

Ooh thank you! I knew there had to be some way to do it in game, I’ll have to check later. I never updated from the patch yesterday either so I’m hoping that may help too!! Thank you!!

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