Ideas

masonwilson1212's avatar
masonwilson1212
New Spectator
9 days ago
Status:
Under Investigation

[XB/PS] Can't Claim event rewards/Connect to gallery/No Gallery

When I go to claim the rewards it says that I must be connected to the internet. I am connected to the internet and I've checked the settings and everything else. I should be able to claim them but n...
never cc or mods
playstation
time limited events
xbox
SkippyDippyDo17's avatar
SkippyDippyDo17
Seasoned Newcomer
7 days ago

Ive tried everything I could think of to get the game to connect back online. The library won't even allow me to scroll to the community content. I've quadruple checked my internet and it isn't the problem. I don't know what else to do and its driving me crazy that I can't figure it out!

TrekWARS7693's avatar
TrekWARS7693
New Spectator
7 days ago

Same! I've done everything I could think of including restoring licenses and now I just made it to where I cant access part of the packs I have downloaded until I reconnect to the internet. Very annoyed right now.

About The Sims 4 Bug Reports

Report bugs for The Sims 4 on PC, Mac, Playstation, and Xbox.Latest Activity: 9 days ago