Ideas

New Spectator

29 days ago

Status:

Under Investigation

[XB/PS] Can't Claim event rewards/Connect to gallery/No Gallery

When I go to claim the rewards it says that I must be connected to the internet. I am connected to the internet and I've checked the settings and everything else. I should be able to claim them but n...

Rising Novice

27 days ago

Hey! I was also having this issue on my ps5. As I saw others suggest, I went into the menu, down to game options, and chose the option to link my EA account. I had already had it linked, but the update must have messed that up 🙄. The game restarted and I was able to claim the event rewards, no further issues. Hope this helps 💜.

735f68f02e2e695a

New Spectator

26 days ago

Thank you! This has just worked for me on PS after having the issue for days.