When I go to claim the rewards it says that I must be connected to the internet. I am connected to the internet and I've checked the settings and everything else. I should be able to claim them but n...
Ideas
On Xbox, newest updated version, will not let me claim rewards due to connection issue. However I have restarted my router, disconnected and reconnected my Xbox to the internet, (wireless and wired), have done the internet testing with my Xbox; my Xbox tell me my connection is great, but it still gives me this response when I try to claim them. Any other suggestions?!
soooo is there a fix for this yet?? event is almost over & I still can’t do it 🙄 I’ve tried everything I can think to do that might help but nope nothing….
So I did this on ps5
Sign out of your console entirely, to the point you have to reenter your email/account info and enter your password to sign in. it like...forces a connection i think, but it works
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- EA_Cade12 months ago
Community Manager