Ideas

masonwilson1212's avatar
masonwilson1212
New Spectator
12 days ago
Status:
Under Investigation

[XB/PS] Can't Claim event rewards/Connect to gallery/No Gallery

When I go to claim the rewards it says that I must be connected to the internet. I am connected to the internet and I've checked the settings and everything else. I should be able to claim them but n...
never cc or mods
playstation
time limited events
xbox
daikonlegss's avatar
daikonlegss
Seasoned Newcomer
3 days ago

I'm having a lot of issues with my game. When i load in i get a message saying I'm missing content but when going to manage game, all of my packs are installed. Only 6 packs are actually working and when i select a world i previously owned i receive a popup stating I'm offline. I have tried reinstalling everything, and i have restarted my console multiple times at this point the game is completely unplayable with this huge bug. Sims team please fix this.

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