Ideas

masonwilson1212's avatar
masonwilson1212
New Spectator
12 days ago
Status:
Under Investigation

[XB/PS] Can't Claim event rewards/Connect to gallery/No Gallery

When I go to claim the rewards it says that I must be connected to the internet. I am connected to the internet and I've checked the settings and everything else. I should be able to claim them but n...
never cc or mods
playstation
time limited events
xbox
saradlpx's avatar
saradlpx
New Spectator
2 days ago

Hi, for the past two days or so, I haven't been able to access the Gallery. This means I can't download any lots, households, or rooms, and I don't understand why. I'm playing on PS5 and I'm connected to the PlayStation Network, so I don't know why the Gallery isn't working. I hope I'm not the only one experiencing this issue.

Could you please fix this? Thank you.

 

 

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